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03rd June, 2016.
National President, National Association of Nigeria Travel Agencies (NANTA), Mr. Bankole Bernard congratulating Managing Director, Travelden Ltd, Mrs. Lilian Obinna-Igwe and flanked on both sides by the Directors, Travelden, Mr. Ikema Ikimi (left) and Mr. Deji Popoola (right) shortly after the hard launch at Ibis Hotel, Ikeja, Lagos recently.

TRAVELDEN LAUNCHES NEW ONLINE BOOKING PLATFORM

Travelden hosted a hard launch to celebrate and introduce a new online booking platform at Ibis Hotel, Toyin Street Ikeja, Lagos recently.

The event was attended by airline representatives, aviation industry professionals, trade partners, esteemed members of the travel press.

The launch debuted with a presentation by the Managing Director, Mrs. Lilian Obinna-Igwe, who gave a brief introduction of Travelden's products & services and what Travelden has to offer to the travelling public.

Mrs Lilian Obinna-Igwe said: "A lot of people will like to get very cheap fares because of the harsh economic situation in the country and leveraging on our close relationship with the airlines, Travelden has very good negotiated fares which makes our fares extremely cheap & affordable."

"Customer service in this industry is seriously under served and we pride ourselves in providing that special second to none customer service to every customer we come across. We ensure that at every point in time, regardless of time their details or queries get to us, we are there for them and readily available to answer all their questions.

Our objective is to have a turnaround time of less than 1 hour to respond to all queries no matter the form or shape", She said.

Much was revealed about the future of Travelden, the current features & functionalities of their website and the products and services they intend to introduce in the nearest future.

In addition to that, the National Association of Nigeria Travel Agencies (NANTA) President, Mr. Bankole Bernard who graced the occasion, touched on the current challenges in the travel industry and the plans the association is making to curb the challenges.

He disclosed that Travelden will make a difference and affect the market in Nigeria by innovative technological advancement.

Mrs. Obinna-Igwe also said: "If you are in the eCommerce space you have to be innovative and move one step ahead of your competition. Whatever you are doing: you have to think outside the box, bring in new ideas and bring in new features and functionalities on the entire system."

Without these, you are just like the rest who have been in the business. Being innovative is a key factor for us and we try as much as possible to make a success and our objectives will be ultimately achieved and this will make our customers believe in us and want to trade with us."

Invited guests received giveaway prizes. 10 lucky winners received Travelden goody bags after taking part in a quiz.

The grand finale prize of 2 free flight tickets courtesy of United Airlines to any North America destination and Etihad Airways to Abu Dhabi were won by the lucky winners through a raffle draw.

Jude Udoaka of Exigo Travel & Tour and Juliet Akeke of JF Spring Global Travels Ltd are the two respective lucky winners of the free flight tickets.

Invited guests were also treated to a 3 course meal themed buffet and unlimited cocktail drinks. Indeed it was a well-attended event with a mix of professionals within the industry, suppliers and trade partners who used the occasion to network and learn more about Travelden.com and trends in the industry.

   About Us  
Travelscope Magazine is publication with primary focus of serving the travel, tourism, aviation and hospitality sector with the latest global trends in the industry.

Travelscope Magazine is a published by Bisoprints Communication as a rallying point for the advancement of the industry. It has grown to become a clear market leader focusing on constant innovation in the emerging travel, tourism and hospitality sector in Nigeria.


 
 

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